January 24, 2021
How to Track CITI Bank Credit Card Application Status?

How to Track CITI Bank Credit Card Application Status?

CITI Bank was founded in 1812 as the City Bank of New York. It is headquartered in New York. It is a foreign bank in India with its Indian headquarter in Mumbai. The bank offers wide range of credit cards which comes with Lifestyle Benefits, Travel Benefits, Rewards and many more discount offers. 

If you have applied for CITI Bank credit card you will receive an acknowledge SMS for the same along with the application reference number. Check out below how to check application status.

Track Application status:

How to check CITI Credit Card Status online?

Once the applicant submitted his/her application file for credit card, they can track status online. The applicant will receive SMS along with application ID.

  • Visit CITI Bank Website
  • Enter 11-digit application reference number and mobile number
  • Submit the details
  • Now you can check the status.

How to check CITI Credit Card Status offline?

You can check credit card application status offline via mobile number. Dial customer care number 1860-210-2484 from India and +91 22 4955 2484 from outside India. You can contact customer care 24*7 and you can get your CITI Bank Credit Card Application Status.

You can also visit nearest bank branch and meet a representative to check for the status.

Eligibility criteria for Credit Card

You may apply for CITI Bank Credit Cards but before applying for credit card, please check eligibility criteria:

  • An individual must be within the age bracket of 21-65 years.
  • The individual must be a salaried employee or a businessman i.e. he/she should have regular source of income.
  • Must have a good CIBIL score.
  • The applicant must be an Indian or Non-Resident Indian.

Documents required for applying Credit Cards

Identity Proof:

  • Election Voters ID
  • Driving License
  • Aadhaar Card
  • Passport

Proof of Income:

  • Salary Slips of the last 3 months
  • Bank statement of last 3 months

Address Proof:

  • Electricity Bill
  • Phone Bill
  • Rental Agreement
  • Flat maintenance bill
  • Bank Statement
  • Passport
  • Driving License

Other Requisites:

  • PAN Card
  • Passport size photo

Frequently Asked Questions (FAQs)

Q1. How do I activate my CITI Bank credit card?

Activate through Net Banking:

  • Click here to go to the Citibank Online page.
  • Login using your User ID and IPIN.
  • Click ‘Card Activation’ option on the homepage.
  • Enter the number and expiry date of your new card, along with your date of birth.
  • Click on ‘Submit’ and on the next screen enter your ATM PIN and again click on ‘Submit’.
  • Enter the OTP for authentication and click on ‘Continue’.
  • Your credit card will be activated and ready to use.

Activate through Mobile Banking:

  • Open the Citi Mobile App and click on the ‘Register or Activate a card’ option.
  • Choose the ‘Credit Card’ option from the menu.
  • Take a picture of your credit card from the side where the card number is printed.
  • Your card information will be automatically entered, or you can enter the information manually.
  • Click on ‘Next’ and verify your identity by entering an OTP sent to your registered mobile number or email address.
  • Create your User ID and Password and click on ‘Next’. You will also be asked to enter security questions.
  • Your credit card will be activated and ready to use.

Activate by contacting Customer Care:

You can contact customer care to activate your credit card:

Dial: 1860-210-2484 from your registered mobile number. The Bank representative will ask you few questions and your card will be activated. You can call from 9.00 AM-7.00 PM (Monday – Saturday) except on national holidays.

Q2. How can I check my CITI credit card balance?

You can check Credit Card Balance check with the following options:

Balance Check through Net Banking:

  • Visit Citibank Website
  • Enter User ID and IPIN and click ‘Login’
  • On the Citibank Online home page, click ‘Credit Card’ tab
  • Select the credit card for which you want to know the balance
  • Select ‘View account summary’
  • You can see balance summary of your Credit Card.

Balance Check through Customer Care:

You can call customer care 24*7 to check your credit card balance.

For callers from India: 1860-210-2484

For callers outside India:  +91 22 4955 2484

Balance Check through SMS:

SMS CARDBAL (space) XXXX (last 4 digit of your credit card number) to 52484 or +91- 9880752484 to check your CITI Credit Card balance by SMS. The SMS should be sent from your registered mobile number.

Q3. How can I generate my CITI credit card PIN?

You can generate CITI Bank credit card pin with the following options:

Using Net Banking:

  • Visit Citibank Website
  • Login with your net banking ID and password to log into the portal
  • Click on ‘Credit Cards’ found on the left-hand side of the screen.
  • Select ‘PIN related’ followed by ‘ATM PIN’.
  • You will then be redirected to a webpage allowing you to change your credit card PIN.

Using IVRS:

  • Call the hotline number 1860 210 2484/022 4955 2484.
  • Enter your credit card number.
  • Select ‘PIN Change’.
  • Key in your DOB (date of birth).
  • An OTP (One Time Password) will be sent to your registered mobile number. Enter this number.
  • Enter your new PIN.

Using ATM:

  • Insert your credit card in a Citibank ATM
  • Click on “create PIN using OTP”
  • You will get an OTP on your registered mobile number
  • Enter the OTP
  • Now, type in a 4-digit PIN of your choice
  • Re-type the PIN and click on “Submit”
  • You will get a message that your PIN has been generated.

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