Citi Bank was founded in 1812 as the City Bank of New York. It is headquartered in New York. It is a foreign bank in India with its Indian headquarter in Mumbai. The bank offers wide range of credit cards which comes with Lifestyle Benefits, Travel Benefits, Rewards and many more discount offers. If you have Citi Bank credit card you might need to contact customer care for helpline and for services related to card. You can check below information related to credit card customer care:
Citi Bank Credit Card Customer Care Numbers & Toll-Free Helpline Numbers
Details | Citi Bank Customer Care Number |
Citi Credit Card Helpline | 1860 210 2484 (for India)/ 022- 4955 2484 (outside India) |
Citi Bank Credit Card Customer Care Numbers (SMS)
Information Required | Send an SMS to 52484/ +91-9880752484 |
To obtain OTP for online transaction using credit card | OTP<space>Last 4 digits of your credit card number |
Reward points on your credit card | REWARDS<space>Last 4 digits of your credit card number |
Outstanding balance and available cash limit | CARDBAL<space>Last 4 digits of your credit card number |
Latest statement billed amount, Minimum amount due and Payment due date | STMT<space>Last 4 digits of your credit card number |
Email Enquiry
Citi Bank Credit Card Email for online enquiry : head.customercare@citi.com
Citi Bank Credit Card NRI Customer Care Number
Country | Phone Banking Customer Care Number |
Australia | Toll-free: 1-800-252-856 |
Bahrain | Post Account Opening Toll-free: 8000-4884 |
Canada | Toll-free: 1-800-248-4674 Pre-Account Opening Toll-free: 1-866-703-2462 |
UAE | Pre-Account Opening Toll-free: 8000-172-122 Post Account Opening Toll-free: 800-035703463 |
Hong Kong | Toll-free: 800-908-413 |
Singapore | Toll-free: 1-800-225-7211 Pre-Account Opening: 800 101 2342 |
Thailand | Toll-free: 001-800-65-6196 |
Europe | Toll-free from UK: 0800 032 2484 Toll-free from Europe: 00-800-2484 2484 Pre-Account Opening Toll-free: 0808 101 7384 |
USA | Toll-free: 1-800-248-4674 Pre Account Opening Toll-free: 1866 703 2462 Email nrinfo@citi.com for pre-account opening queries |
Frequently Asked Questions (FAQs) – Citi Bank Credit Card
Q1. How can I check status of my Citi Bank Credit Card application?
You can check below link to know your credit card application status Click Here
Q2. How can I block my credit card?
You may call Customer Care number as mentioned above from your registered mobile number and block your credit card.
Q3. How can I change card limit of my Citi Bank Credit Card?
Credit limit depends on various factors like your credit score, your income etc. You can call customer care in case you wish to increase or decrease the credit limit.